When your outbound calls get labeled Spam Likely, customers stop answering and you have no idea why. Number Reputation gives you visibility into how the major analytics networks score your numbers, plus a path to remediate the ones that are flagged.
Query a clear low, medium, or high spam risk for every outbound number, sourced from the call-analytics networks carriers rely on.
Submit flagged numbers for remediation across major analytics providers, instead of guessing why your calls are not getting answered.
Automatic re-checks on a schedule you control, so you catch reputation problems before they drag down your answer rates.
Telnyx registers your numbers across the reputation feed used by US carriers and gives you the scores, categories, and remediation path in one API and portal.
Spam risk scoring
Get an overall low, medium, or high spam risk for each number, so you can act on the ones most likely to be flagged by carriers.
Detailed reputation metrics
Maturity, connection, engagement, and sentiment scores from 0 to 100 give you a fuller picture of each number's standing.
Spam category labels
See the category a flagged number has been assigned, so you understand how it is being classified across the analytics feed.
Remediation across providers
Submit flagged numbers for remediation through Telnyx's direct integrations with the major call-analytics networks.
Automatic re-checking
Schedule re-checks daily, weekly, biweekly, monthly, or on business days, so reputation data stays current without manual effort.
Bulk number management
Associate up to 100 US numbers per request in E.164 format, and query cached scores for free or force a fresh live check when you need it.
Spam risk scoring
Get an overall low, medium, or high spam risk for each number, so you can act on the ones most likely to be flagged by carriers.
Detailed reputation metrics
Maturity, connection, engagement, and sentiment scores from 0 to 100 give you a fuller picture of each number's standing.
Spam category labels
See the category a flagged number has been assigned, so you understand how it is being classified across the analytics feed.
Remediation across providers
Submit flagged numbers for remediation through Telnyx's direct integrations with the major call-analytics networks.
Automatic re-checking
Schedule re-checks daily, weekly, biweekly, monthly, or on business days, so reputation data stays current without manual effort.
Bulk number management
Associate up to 100 US numbers per request in E.164 format, and query cached scores for free or force a fresh live check when you need it.
Register your business, authorize your numbers, and start monitoring reputation. These guides walk you through it.
Technical overview of Number Reputation, the scoring fields, automatic re-checking, and how to register and query your numbers.
How to render, sign, and upload the LOA that authorizes reputation monitoring for the numbers you manage.
Number Reputation is $100 per month per Enterprise. Reputation checks are billed per query, with cached results free and fresh live checks and remediation billed per use. Choose pay-as-you-go with no commitment, or volume-based contract pricing with discounted rates, free 24/7 support, and a dedicated customer success manager.